Reference translation This English text is provided for convenience only. The Japanese version is the sole legally binding text; in case of any discrepancy, the Japanese version prevails.
準備中 ── The head of operations and the address are not yet finalized, so the content here will change.
Commercial Transaction Disclosure (Specified Commercial Transactions Act)
- Seller
- 株式会社Eureka Labo (Eureka Labo, Inc.)
- Head of operations
- (To be confirmed)
- Address
- (To be confirmed)
- Contact
- support@euthopia.io (the same desk as on the contact page; a phone number will be disclosed without delay upon request)
- Price
- The amount shown on each game's detail page (consumption tax included). Free games display no price.
- Fees other than the product price
- The data charges required to connect to the internet are the customer's responsibility.
- Payment method
- Credit card payment (Stripe)
- Payment period
- Payment is charged when the purchase procedure is completed.
- Delivery time
- Immediately after payment is completed, the game becomes ready to play.
- Returns and cancellation
- Because of the nature of digital content, which becomes usable at the same moment the purchase procedure is completed, we do not, as a rule, accept returns or cancellations for the customer's own convenience. However, if you notify our contact desk within one hour of purchase, we will handle it individually. In addition, where the Company deems it necessary—such as where a game does not work properly—we may respond to a refund on an individual basis even after one hour has passed.
- System requirements
- Runs in a browser (the latest version of Chrome, Safari, Edge, or Firefox is recommended). Supported devices (PC / smartphone) differ by game. Please check the supported devices shown on each game's page.